One of seven Verified Developer Partners worldwide
Before HighLevel, twenty-five years building the phone systems, contact centres and messaging platforms that large organisations run their business on. Cisco, NICE, 8x8, RingCentral, HP and IBM technology, for customers including HSBC, RBS, Citibank and Goldman Sachs. Then GoHighLevel exclusively since 2019.
Gareth Richardson
1 of 7
Verified Developer Partners worldwide
2,268
Marketplace app installs
Reviews at 5/5
25 years
Building the phone and contact centre systems large companies run on
The story so far
Twenty-five years, then one platform
2016
Marketlinx Ltd founded as a consulting vehicle after leaving corporate systems work.
2019
Moved to HighLevel exclusively. Everything since has been built on that one platform.
2023
Listed by HighLevel as a Verified Developer Partner.
2024
Certified Admin accreditation.
2025
Exhibited at SaaSpreneur London and the LevelUp Summit in Dallas. Published Marketplace integrations including IgnitePOST and SendOutCards.
How I work
Five things that do not change
You keep the account
The sub-account and the data stay yours throughout and afterwards. Always.
Audit before build
Every serious engagement starts with a technical audit under the bonnet, not a proposal.
Staged go-live
Each phase validated before the next one touches live customer data.
Plain English
Explained so you can make the commercial decision, not just nod at the technical one.
Documented handover
Written down, so the build does not depend on me still being in the room.
Work with me directly
Start here
Start with the audit
A written architecture record and a staged plan, useful whether or not I build the rest.