Templates
Copy, edit, deploy
Each file is plain Markdown. Replace placeholders in curly braces. Test in staging before pointing live traffic at an agent.
Base system prompt
Role, boundaries, tone and handoff rules for a Super Agent or Conversation AI bot.
DownloadKnowledge base grounding
Document headers, FAQ format and anti-hallucination footers for RAG.
DownloadWorkflow AI steps
Summarise forms, classify tickets, draft handoffs and extract fields — for workflow AI nodes.
DownloadQuick reference
System prompt skeleton
Click to copy — then replace placeholders.
You are the assistant for {business_name}.
RULES:
- Answer only from the knowledge base and tool results.
- One clarifying question at a time.
- Hand off to a human if asked twice for something outside scope.
- British English. No invented pricing or timelines.
TOOLS: {list tools the agent may call}
HANDOFF: Summarise in a CRM note before transferring.